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90-Day LIMITED WARRANTY
on products manufactured by Tube Technologies, Inc.

TTI warrants all products to the original purchaser to be sold free of defects in material and workmanship for 90-days from date of purchase and is guaranteed to fit the intended application, provided the vehicle has not suffered structural damage or other modifications.  In the event of an alleged defect in material or workmanship contact TTI at (951) 371-4878.  Please provide a proof of purchase reference at time of call for quicker look-up.  Ex: Invoice No., Packing List No. or Sales Order No.  
TTI does not warrant products that have been damaged caused by abuse, neglect, accident, improper installation or use on other applications other than recommended by TTI Performance Exhaust and Headers.  Under no circumstances will TTI replace, repair or refund any product that has been altered in any way, mutilated or shows evidence of the use of insulating wrap products.  TTI will not warranty cost of removal or re-installation of a product or will not be responsible for any shipping charges incurred.  TTI will not assume responsibility for mufflers meeting individual customer’s preference or the specific sound ordinances in any city, county and/or state.  TTI reserves the right to make changes in design, materials and specifications or to make product changes as deemed necessary without prior notice.  

Return Policy - Returned merchandise is subject to a 10% restocking fee.  TTI does not refund freight.  Contact TTI at (951) 371-4878 or the Authorized TTI Distributor from whom the merchandise was purchased through to receive a “Return Merchandise Authorization Number” (RMA #).  Please provide a proof of purchase reference at time of call for quicker look-up.  Ex: Invoice No., Packing List No. or Sales Order No.  Return the merchandise along with a copy of the proof of purchase to: TTI Returns Dept. • 1555 Consumer Circle • Corona, CA 92880.  Enclose a written reason for the return with a contact phone number and clearly write the RMA # on the outside of the box.  Merchandise must be received in resalable condition.  Final issuance of credit / refund is subject to receipt and inspection of merchandise by Tube Technologies Inc.
WARNING:  Parts damaged in transit due to insufficient packaging may incur repair charges by TTI.

Packaging Guidelines & Procedures - General packaging guidelines that will help you prepare your package for shipping.


3-Year LIMITED “CERAMIC COATING” WARRANTY
by Engineered Applications

In the event of an alleged defect in the coating; peeling or rusting, contact TTI at (951) 371-4878 for a “Coating Warranty Return Form”.  Please provide a proof of purchase reference at time of call for quicker look-up.  Ex:  Invoice No., Packing List No. or Sales Order No.  A “Coating Warranty Return Form” can be provided to you via Email, Fax or Mail and must be accompanied with your returned parts.  Do not return defective coated parts to TTI.  The “Coating Warranty Return Form” will instruct you with Engineered Applications address and must be shipped prepaid.
NOTE:  Engineered Applications sole responsibility is strictly to strip-off existing coating, recoat and return parts back to you.  EA will not accept liability for products that have been damaged caused by abuse, neglect, accident, improper installation, shows evidence of insulating wrap products or show evidence of adverse conditions such as; High heat temperatures encountered during engine break-in.  EA will not warranty any labor related costs.


TTI strives to offer the highest quality header coatings available on the market today.  However, high performance coatings do require care and maintenance.  The following tips are suggested to insure years of service from your Ceramic-Coated and Polished Ceramic headers.

WARNING:  First Engine Runs - Header coating damage usually occurs during the first engine run when the exhaust temperatures exceed 1200°F.  Excess exhaust temperatures are normally caused by excessively lean or excessively rich air/fuel mixtures and/or incorrect ignition timing.  For this reason we strongly suggest that you use an old set of headers or a set of cast iron manifolds for your first engine run / cam break-in.  This will insure that you will not damage the coating or void the warranty of your new TTI ceramic-coated headers.                                      

After Header Installation and Before Engine Run - To remove any grease or skin oils from the header tube surface, we suggest wiping your Chrome plated header tubes down with rubbing alcohol and a soft cloth, dry thoroughly.  Ceramic-coated headers, wipe the tubes down with a soft cloth, mild soap and warm water or an environmentally safe Orange Cleaner Degreaser.  

Cleaning - Stains on Ceramic Coated (Matte silver) headers can usually be removed by using hot soapy water or an environmentally safe Orange Cleaner Degreaser and a soft cloth.  Two or three cleanings may be required depending on the severity of the stain.  Polished Ceramic Coating can be cleaned in the same manner and can be polished with a non-abrasive aluminum polish.  (Wax Shop, Mothers, Never Dull)
WARNING:  Never use abrasive cleaners or cleaners with alkaline / caustic ingredients.

Preventive Maintenance - When storing your car for an extended period of time, some precautions must be taken.  Park the car over a large sheet of plastic or tarp.  This will protect your car and headers from moisture seeping up through the floor.  Wipe down and dry the headers thoroughly.  Then coat the headers with WD-40 or an equivalent where the tubes are welded to the header flanges and where the tubes come in close proximity to each other (especially where the four tubes enter into the collector).  These areas are prone to rusting, as the coating is unable to get between the tubes in the unexposed areas of the header.  If rust occurs, it will travel into and under the coating and create a stain.  When you are ready to start the car after storage, wash the WD-40 off by following the cleaning procedures.

07/01/2008